Indie Campers

Portuguese campervan and motorhome rental company. It combines its own fleet with a marketplace of privately owned vehicles, the latter only in Europe. Its website lists 101 pick-up locations in 23 countries across Europe, North America and Oceania (see locations).

Verified reviews

No reviews of Indie Campers have been sent to this site yet. In the meantime, you can read our summary of the reviews and complaints published on other platforms, with a link to each one. We ask for reviews a month after the trip, when you know whether there were damage charges, and we check the booking before publishing.

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Terms on damage, deposit and support

This page sets out what the company publishes in its own terms and help centre, checked on 12 October 2026. When something does not appear in those documents we mark it as "not found"; it may exist elsewhere. If the company changes its terms, we update the page.

Topic	What the company says
Deadline to notify charges after return	In October 2025 its help centre said damage would be charged within 30 days after the end of the rental.Indie Campers help centre: damage process (October 2025 version, archive.org copy; the company removed the article) The version checked on 12 October 2026 says most charges are notified within 30 days and lists exceptions: severe damage needing an external assessment, abandonment, a stolen vehicle or total loss, and tolls and fines, which can arrive up to one year later.Indie Campers help centre: post-trip charges
Vehicle check	Inspection at return and then an internal audit "within a reasonable timeframe" to detect damage not seen at drop-off.Indie Campers help centre: post-trip charges
How the amount is calculated	With its own price list per model and return location, which the company calls a "damage tree". It can include parts, labour, paint and vehicle downtime.Indie Campers help centre: post-trip charges
Can the amount be negotiated?	According to the company, no. It applies whether the part is repaired or replaced.Indie Campers help centre: post-trip charges
Deposit	Its rental agreements for Europe and for the US and Canada (version checked on 12 October 2026) say the deposit is returned when the "account closing process" ends, which should take up to 72 hours after drop-off except in exceptional circumstances, and that the refund then takes 5 to 7 business days depending on the bank.Indie Campers rental agreement for EuropeIndie Campers rental agreement for the US and Canada
Customer support	Web chat, WhatsApp and email. Its customer guide does not mention a phone number.Indie Campers customer journey guide

What customers say

We have summarised 257 public reviews and complaints about Indie Campers on six platforms. The issues that repeat most in negative reviews are breakdowns or vehicle faults, vehicle dirty at pick-up and damage charge after return; damage charges after return appear in 24% of them.

Read the review summary See its locations by country

Complaint scores by country

Consumer organisations in each country separately score how Indie Campers handles complaints: Spain, Portugal and Italy.

Where to read other reviews and complaints

We link to the platforms where Indie Campers customers post their experiences. We do not reproduce their content: each platform has its own rules and its own way of calculating ratings.

OCU: public complaints against Indie CampersSpain. 146 complaints published, 65 in the last 12 months; OCU reports 61% closed and an average response time of 3 days (checked on 13 October 2026).
DECO PROteste: Indie CampersPortugal. Score 48/100 ("Mediano"), 11 complaints in 12 months, 81% resolved.
Portal da Queixa: Indie CampersPortugal.
Altroconsumo: Indie CampersItaly. Score 60/100 ("Mediocre"), 28 complaints in 12 months, 46% closed.
Test-Aankoop: Indie CampersBelgium. No score yet.
Trustpilot: indiecampers.comInternational. The company invites its customers to review on this profile.

Companies in the same group: Bunk Campers and Just Go

In February 2026 Indie Campers agreed to buy the Bunk Campers and Just Go business in the United Kingdom and Ireland from Tourism Holdings (seller's announcement; another source). Both brands continue to trade under their own names.

If you rent from Bunk Campers or Just Go, note that the European rental agreement published by Indie Campers refers to the "Indie Campers Group", which operates all three brands (agreement). In Dublin, Indie Campers and Bunk Campers list the same pick-up address: Clonswords, Ballyboughal, A41 F308 (Indie Campers; Bunk Campers).

How to contact the company

Which channel to use before, during and after the trip: contact guide.

Comparing options? Indie Campers vs Roadsurfer: terms compared.

Company response

Indie Campers can correct any fact on this page or send us a reply through our right of reply form. If it replies, we will publish its reply in full in this section, with its date.

Note: the owner of this site has an open complaint with Indie Campers about a charge after a rental in 2026. That is why this page is limited to public documents and linked sources.

Sources

Sources checked on 12 October 2026.